Thank you for choosing Academy of Scuba for your diver training. Victoria hosts some of the best temperate water dive sites in the world, and at Academy of Scuba you will be trained by some of the top dive professionals in the country. We always strive to make your learning and diving experiences as easy and educational as possible. Once you complete your course we would like you to continue diving with us, so we will be offering you many options to keep you underwater. The friends you make, the skills you gain and the experiences you will have with Academy of Scuba will truly be some of the best memories you will have.
Please take the time to read our refund policy and student agreement, and if you need any clarification, please do not hesitate to ask our staff. For our full student agreement, please click here.
From time to time students are unable to complete courses for various reasons beyond the control of Academy of Scuba. Academy of Scuba will endeavour to accommodate customers finishing unused portions of a course at minimal costs.
PLEASE NOTE- DEPOSITS ON COURSES ARE NON REFUNDABLE
Course cancellation after commencement: - No refund, but if possible Academy of Scuba will transfer you to another course at a later date. To cancel boat dives on courses we will need 24hours notice. If another boat dive needs to be booked to complete the course, and 24hours notice was not given, the additional boat dive(s) must be paid for by the student. This is because Academy of Scuba will have already been invoiced for the unused dives. Please ask staff if you need any more information.
Open Water Diver Course Cancellation Policy: - After completing the theory and pool sessions, should you decide you do not like SCUBA diving, and do not wish to continue, a full refund will be issued for the course. The only provisos are that you make us aware of this on the day of your pool session, and that manuals have not been marked. If the manuals are marked we will refund everything except the price of the manuals.
Course transfer fee:-
We allocate staff to our courses according to the number of students that are booked on. Transferring interferes with our logistics and inconveniences other customers if we then fall below our minimum number to conduct courses.
Transfer after course commencement- $75
Transfer within 10 days of commencement- $75
Transfer before 10 days of commencement- $25
Important Note: Check with your instructor or the shop for any amendments to the course schedule at the beginning of your course. Please call your instructor or the store as soon as possible if you are running late or need to reschedule/transfer (see refund policy above).
In the interests of health and safety, any student found to be unfit (ill or hungover) on training days will have their course postponed and will incur a $100 transfer fee.
Due to circumstances beyond the control of Academy of Scuba we may need to postpone the course you are booked in for. This is usually due to students transferring to other courses, weather, or if the instructor falls ill or is otherwise unable to make the course. We will obviously try everything we can to make this a last resort, but if this happens we will reschedule you to the closest possible convenient date on which the booked on course is conducted again, and there will be no charge.